Frequently Asked Questions
Everything you need to know about shopping with BARK.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small processing fee.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments via Klarna and Afterpay.
Are your materials sustainably sourced?
At BARK, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2026.
Can I track my package after it ships?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress in real-time.